12 questions to ask any accounting software — including us.

Each account gets one Pro trial, starting when you create your first company. Other companies you create during that trial share the same end date. Your Pro trial runs through December 31, 2026 or 30 days from creating your first company, whichever is later. When the trial ends, each company moves to Free unless you choose a paid plan for it. Companies created after your trial ends start on Free. Regular monthly prices are $0 for Free, $29 for Standard, and $59 for Pro. Annual billing is $290 or $590 paid up front for Standard or Pro — two months free. All prices are in USD per company, with each company billed separately. Online payment processing fees are separate, including during the free offer.

If we ever change list prices, you hear about it before your renewal date, and you can cancel at any time without a contract or an exit fee.

One subscription covers one business — one set of books. A second business needs a second subscription, at the same list price as the first. There is no group discount today.

And we should be blunt about the bigger limit: Bokeping does not do multi-entity consolidation at all. There is no way to roll two companies into one consolidated profit and loss or balance sheet, and no intercompany eliminations. If consolidated books are something your business actually needs, do not buy us and plan to work around it — look at a mid-market platform built for group reporting. That is a different category of product, and we would rather say so on this page than in month three.

We do not sell seats. Each plan includes its people: Free is built for one person, Standard includes up to three users, and Pro up to 10. You never buy a seat one at a time, and there is no separate rate for a read-only user.

Your accountant or bookkeeper is free on every plan, including Free, and never counts against the user limit. The honest caveat: granular roles and permissions only arrive on Pro. Below that, everyone who has a seat sees the same books — so if you need someone who can enter bills but not see the whole ledger, that is a Pro feature, not a Standard one.

Free caps each kind of record — invoices, estimates, bills, expenses and the rest — at 20 a month, and bank data comes in by CSV import only. Every paid plan removes that cap: unlimited invoices, estimates, bills, contacts and transactions, with no subscription overage charge for these records. Online payments incur separate processing fees. Automatic bank feeds are included from Standard up. API access is on Pro.

When you hit the Free cap, nothing breaks and nothing is deleted. Your books, customers and history stay exactly as they are — you simply cannot send the twenty-first invoice until the month rolls over or you upgrade, and everything already entered carries straight across.

Online payments run through Stripe or Forte, whichever you connect, at the processor’s own rates. We add no markup — not a percentage, not a per-transaction fee, and no revenue share. Card, bank transfer, cross-border, currency conversion and chargeback fees are the processor’s: Stripe publishes its rates, Forte prices per merchant agreement, and both vary by country and method. We deliberately do not restate them here, because a rate card copied onto a marketing page goes stale and misleads.

What we do add is the record. The online payment posts against the invoice the moment it clears, at the full amount the customer paid; the processor’s fee is the gap between that and the payout that later reaches your bank. Record the fee as an expense and your profit and loss shows gross revenue and the cost of getting paid as two separate numbers — which is the only way to notice when one of them is growing faster than the other.

We do not sell payroll. So we charge you nothing for it — and we cannot run it for you either. You will need a payroll provider, you will pay them separately, and for most small teams that bill is larger than the Bokeping one. Payroll is a compliance product with a filing calendar and real liability attached, and a mediocre one would be worse than none.

The same answer applies to tax: we do not file anything. Not sales tax returns, not income tax, not year-end forms. Bokeping tracks the sales tax you have collected and keeps books your preparer can work from, but the filing itself belongs to you and to them. Price both of those before you compare our subscription with anyone else’s.

Native, in the ledger: real double-entry with a full audit trail and period lock, on every plan including Free. Inventory with cost of goods from Standard — stock movements post COGS themselves rather than waiting for a journal you remember to write.

Not native, and not available as an add-on either: multi-currency, projects and job costing, revenue recognition schedules, fixed-asset registers with depreciation runs, and consolidation. There is no integration that fixes those for you here. If one of them is load-bearing for how your business reports, we are the wrong tool.

File import is free on every plan, including Free. Use separate CSV/XLSX files for supported lists and documents; .qbo files carry bank or credit-card transactions only, not a complete QuickBooks company. Check the supported fields for each record type and review the import results before reconciling balances against your original reports.

Where we would fail this question honestly: attachments and reconciliation status do not travel through a CSV or QBO file. Nothing carries those well. Which is why our actual advice is not a heroic full-history migration — pick a clean start date, bring open invoices, unpaid bills and bank balances across as opening balances, and keep the old system readable for a year.

You do, or your accountant does. We should be straight that this is real work rather than a wizard — an unhurried afternoon for a small business, longer if your old records are messy. Every plan starts with an editable chart of accounts, and our setup guide walks the order that matters: fiscal year, a clean start date, opening balances, then contacts, then tax rates.

What we do not do: we do not perform the setup for you, we do not sell an implementation package, and we do not run your parallel month. Onboarding is self-serve, with guides and human support. The mitigation is real, though — accountant access is free on every plan, so bringing in the person who should own this costs you nothing. Run one month in both systems and compare the profit and loss before you retire the old books.

Export at any time, on any plan including Free — contacts, transactions, and the reports and ledger behind them. Your history is yours, and we do not treat it as leverage at renewal. There is no fee to leave and no notice period.

If you cancel a paid plan, you keep access until your paid period ends. Your books then stay readable and exportable for twelve months: you can sign in and look things up, but you can’t post anything new unless you resume service. Canceling Free or an unpaid trial starts this read-only period immediately. You can also choose to continue on Free. Take an export when you leave and keep your own copy.

Email and chat, answered by people, within one business day. Pro gets priority in the queue. We do not put a bot in front of you first, and we do not hand you off to an implementation partner, because we do not have one.

There is no phone number to call. We do not offer phone support today, and we would rather write that sentence than let you discover it during your first bad week. If picking up the phone and reaching a named person the same afternoon is what makes software usable for you, that is a genuine reason to choose someone else.

At current regular annual prices, subscription costs are $0 on Free, $290 a year on Standard, and $590 on Pro, in USD per company. Each account gets one Pro trial, starting when you create your first company. Other companies you create during that trial share the same end date. Your first-year cost depends on when that trial starts and which companies you choose to upgrade. Each company has its own subscription; add their costs when budgeting for several companies. File import is free and users are included within each company’s plan limit. Budget separately for Stripe or Forte payment processing; those fees are excluded from the free subscription offer. Use current pricing when estimating future years.

Then the two lines that are not ours: payroll, which you will buy from a payroll provider, and tax filing, which you will buy from a preparer. Add both before you compare us with anything else — for a business with employees they will comfortably outweigh the software.