Sales & Receivables
Invoices, payments received, and customer credits.
12 guides in this collection
Invoices
Create and send an invoice
Bill a customer and check the document before sending it.
Import invoices with multiple line items
Group lines by invoice number and verify customer, dates, taxes, and saved status.
Write off an uncollectible invoice balance
Record a genuine bad debt without inventing a payment or confusing it with a sales return.
Fix an invoice email that was not sent
Check delivery separately from posting and retry the existing invoice without creating a duplicate.
Payments Received
Record a customer payment
Apply money received to one or more invoices and check any remaining customer credit.
Refund an unapplied customer payment
Return a deposit or overpayment and check the remaining credit without duplicating the refund.
Record a partial payment or customer overpayment
Allocate the money actually received and check what is still owed or available as credit.
Handle a customer deposit before invoicing
Check the current entry limitation, understand customer advances, and apply an existing receipt to an invoice.